Episode 6: Elevating CX through conversational communications

Transform your customer engagement with an intelligent, omnichannel approach to mission-critical communications. This dynamic session reveals how leading organizations are achieving dramatic results through conversational customer experiences. Learn how to:

• Leverage Generative AI for personalized communications at scale.
• Implement journey management for seamless customer experiences.
• Ensure critical message delivery across all channels.
• Build intelligent conversations that boost customer retention.

Register today to learn how you can transform your customer communication and achieve IT efficiency while meeting evolving expectations in the digital age!

Speakers
Dana Morio, Sr. Product Marketing Manager, OpenText
Stephanie Pieruccini, Sr. Manager, Product Management, OpenText